Got a problem-Let me troubleshoot it! Team 10 Troubleshooter @10news ABC San Diego. Passion: helping consumers. 5 time Emmy winner. Wife of @10newshaggerty.

Woman buys 40 gift cards from Walmart that don't work

10news.com — SAN DIEGO - A woman contacted Team 10 after she said the 40 gift cards she bought at Walmart for her coworkers did not work. Jennifer Parra says she bought the 40 gift cards as appreciation gifts for her coworkers. Her company paid for them.

Woman gets death threats after turning tables on scammer

10news.com — OCEANSIDE - An Oceanside woman contacted Team 10 after she said she turned the tables on overseas scammers and started getting death threats. Allison Johnson has spent the last five years raising her grandchildren. Johnson said she's turning things at home over to their mom, her daughter, and ready to get out into the workforce.

Customers upset after tanning salon closes

10news.com — SAN DIEGO - Customers contacted Team 10 after they said a popular tanning salon in Pacific Beach abruptly closed. People were shocked to see Naked Tan had shut down when they had just bought packages. Yelp user Leandra C. wrote, "They are no longer in business and there is an eviction notice on the door.

Man wants changes after dog attacked by pit bull

10news.com — SAN DIEGO - A local man contacted Team 10 after he said his dog was attacked by a pit bull while they walked home from a grocery store in the Grant Hill area. David Armillie rescued his dog, Scutter, 11 years ago. "He means the world to me," said Armillie.

San Diego families upset after PlayStation Xbox One hacked

10news.com — San Diego - Families all across San Diego who unable to use the brand new Sony PlayStations or Xbox Ones they received at Christmas after the two networks were the victims of an apparent hack attack. The two major video game services, Sony's PlayStation Network and Microsoft's Xbox Live, were down Thursday for many across the country.

Letter accusing family of making meth, selling babies sent to 200 people in apartment complex

abc15.com — SAN DIEGO - A woman is in shock after she said a letter that accuses her family of making meth, selling children and huffing paint was sent to 200 people in her apartment complex. Renee, who doesn't want ABC15 sister station Team 10 to use her last name, said her neighbor brought her a letter sent to the residents in the Courtyards on Friars Road.

Letter accusing family of making meth, selling babies sent to 200 people in apartment complex

10news.com — SAN DIEGO - A woman is in shock after she said a letter that accuses her family of making meth, selling children and huffing paint was sent to 200 people in her apartment complex. Renee, who doesn't want Team 10 to use her last name, said her neighbor brought her a letter sent to the residents in the Courtyards on Friars Road.

Bogus code violation letters sent to homeowners

10news.com — SAN DIEGO - A San Diego woman contacted Team 10 after she received a code violation letter from the city of San Diego that actually served a different purpose. Team 10 uncovered that the letter wasn't a fine at all. The letter was sent out to get people to participate in a community clean-up.

Class action lawsuit filed against SmileCare

10news.com — SAN DIEGO - Team 10 learned a class action lawsuit has been filed against a dental group accused of not following the law when pressuring patients to sign up for a medical credit card. Irene Simon went to SmileCare in La Mesa after she had a toothache that just kept getting worse.

Couple forced to live without electricity, water

10news.com — SAN DIEGO - A San Diego couple called Team 10 after they said they've been living without power and water in their Paradise Hills apartment since September. Since Sept. 19, Elbert and Christine Deluna have been using a generator to power a light, water machine and a television in their apartment.
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Jan 24, 2015

Thank you! Great show. Crowd loves it RT @CygnetTheatre: Recognize a familiar face in audience? The lovely @10NewsSeverance w us tonight!

Jan 23, 2015

Interviewing my mentor, friend, former colleague the great @jw_august for a #troubleshooter story tonight! @10news pic.twitter.com/mq9Kh7RACu

Jan 22, 2015

@OwenLHJPhillips: @LauraSullivaNPR on investigative reporting: "learn to recognize the uncomfortable moment and sit in it" #npredsummit

Jan 22, 2015

I should start logging my fav quote of the day now that @10NewsAsh has joined @Team10SD. Today: "The back of my head looks great today."

Jan 20, 2015

RESULTS. Helped a woman who bought 40 gift cards on walmart.com for her co-workers that didn't work. Solution at 5:45. @10News

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