Consumer Justice Investigator at CBS 11 Dallas-Fort Worth @CBSDFW. Alerting you to scams, rip-offs and recalls. 7xEmmy winner. Wife of @haggertycbs11

Moldy Dog Food Fuels Families Need To Warn Others

Moldy Dog Food Fuels Families Need To Warn Others
dfw.cbslocal.com — DALLAS (CBSDFW.COM) - Robin Cooper's pets are her everything. "I can't have kids and I know people get so weirded out but they are like my kids," said Cooper, who had no problem spending a bit more money for Freshpet dog food. The high dollar brand of food requires refrigeration.

Roofer Red Flag: Investigators Worry About Scammers After Storm

Roofer Red Flag: Investigators Worry About Scammers After Storm
dfw.cbslocal.com — WYLIE (CBS11) - Hail pounded North Texas one week ago in Wylie, Plano and other parts of North Texas. Only CBS11 was with state insurance investigators as they met with area police departments and homeowners. Investigators are now worried about the second storm-the wave of scammers that hit neighborhoods after a disaster looking to cash in.

Jewelry Shop Holds Onto Deceased Husband’s Watch, Widow Calls CBS11

Jewelry Shop Holds Onto Deceased Husband’s Watch, Widow Calls CBS11
dfw.cbslocal.com — DALLAS (CBSDFW.COM) - Connie White may never truly get over the loss of her husband Steve White but wearing his watch every day, helps just a little. "Something I could touch, look at the time and remember the good times," said White.

Double Deductibles Reality For Some Wylie Homeowners

Double Deductibles Reality For Some Wylie Homeowners
dfw.cbslocal.com — WYLIE (CBSDFW.COM) - Some Wylie homeowners are getting hit with hail damage just three weeks after another bad storm. Lisa Polen spent Tuesday cleaning up hail and glass from the inside and outside of her home. "It sounded like a tornado coming. This is my bedroom, just hail and ice all the way to the bathroom," said Polen.

Frustrated Frontier Customers Complain After Service Switch

Frustrated Frontier Customers Complain After Service Switch
dfw.cbslocal.com — DALLAS (CBSDFW.COM) - Customers are still reporting problems after the switch from Verizon Fios to Frontier. Frontier Communications took over for Verizon Fios, across Texas, Florida and California last week. Some customers are complaining of outages and issues accessing their accounts.

Family Says Man With Alzheimer’s Pressured Into Dating Contract

Family Says Man With Alzheimer’s Pressured Into Dating Contract
dfw.cbslocal.com — ADDISON (CBSDFW.COM) - A North Texas dating company is at the center of complaints alleging high pressure sales tactics, claims of lying and taking advantage of a man with Alzheimer's disease. "How dare they take advantage of him," said Stephanie Saladino about her father, Paul Planz who suffers from the disease.

Consumer Justice: Avoid Big Bills For Emergency Care

Consumer Justice: Avoid Big Bills For Emergency Care
dfw.cbslocal.com — PLANO (CBS11) - A story about unexpected medical bills got an unexpected reaction! CBS11 has been inundated with complaints from viewers after we shared Susan McCulloch's story Wednesday. McCulloch got an $8,000 bill after going to First Choice Emergency Room for strep throat.

Customers Say Accused Tax Thief Pockets Refunds

Customers Say Accused Tax Thief Pockets Refunds
dfw.cbslocal.com — ARLINGTON (CBS11 NEWS) - Several customers said their tax refunds are missing after trusting North Texas tax preparer, Shambrika Burnley to handle their returns. CBS11 has uncovered that Burnley faced similar allegations last year. "I was like, this is like a lifetime movie," said Keisha Gibson who went to Burnley at C & N Tax Group in Arlington to have her taxes done in January.

Consumer Justice Flips Switch On Solar Panel Fight

Consumer Justice Flips Switch On Solar Panel Fight
dfw.cbslocal.com — EULESS (CBSDFW.COM) - A Euless man has fought to get his brand new solar panels turned on for five months. George Jetton showed CBS11 his brand new solar panels during a recent sunny day. "Right now it's all getting sunshine," said Jetton. For Jetton, the sun is doing nothing to power his panels.

Graveside Memorials Bought With Love Treated Like Trash

Graveside Memorials Bought With Love Treated Like Trash
dfw.cbslocal.com — TERRELL (CBS11 NEWS) - A family was shocked to find graveside benches and statues removed from graves and discarded like trash at a cemetery in Terrell. Debbie Vicars visits her son's grave at Highland Memorial Gardens every week. "Mostly I tell him how much I miss him and how I wish he was here," said Vicars about her son Scotty Vicars.
More Articles →
May 01, 2016

Family upset over moldy dog food. Company: mold not an issue. What happened when I bought the product in N Texas. dfw.cbslocal.com/2016/04/29/mol…

Apr 29, 2016

NOW @CBSDFW. Family upset over moldy pet food. Company says no issue. What I found during my Consumer Justice test. pic.twitter.com/827xnVXt97

Apr 29, 2016

MOLDY PET FOOD. Family blames mold for making dogs sick. Company says no issue. I did a Consumer Justice test. 10pm pic.twitter.com/ZIN3SwYbmv

Apr 28, 2016

Thank you!! What you can't see is my pink/navy umbrella. Only option this a.m. :) Hoping to borrow one from photog. twitter.com/jessblevinsoh/…

Apr 28, 2016

RT @CBSDFW: Spread the word! Want to see Troy Dungan on CBS11 News @ 10p tonight? Tell UR friends! Stay tuned #TroyReturnsCBS11 https://t.cpic.twitter.com/QIVFRI8aB6/QIVFRI8aB6


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