Consumer Investigator at CBS 11 Dallas-Fort Worth @CBSDFW. Alerting you to scams, rip-offs and recalls. 7xEmmy winner. Wife of @haggertycbs11

Online Dating Services Racking Up BBB Complaints — DALLAS (CBS 11 NEWS) - A Consumer Justice warning just before Valentine's Day about the "F" rated dating services in North Texas racking up the most number of complaints, according to the Better Business Bureau.
Feb 08, 2016

Consumer Justice alert days before Valentine's Day. List of the F rated dating services in DFW w most complaints.

FedEx Truck Tears Up Woman’s Yard; Company Takes Weeks To Respond — KELLER (CBSDFW.COM) - A Keller woman came home to find a FedEx truck stuck in the middle of her yard. And when the company ignored her calls, she called CBS11 Consumer Justice reporter Cristin Severance for help. "What were you thinking?" asked Mimi Andrews.
Feb 02, 2016

Woman called me after Fed Ex driver wrecked her yard. Company made it right as soon as I contacted them.

New Race Date, A Day After Consumer Justice Story On Complaints — McKinney (CBSDFW.COM) - The Color Fun Fest 5k has announced a new race date, one day after our Consumer Justice report on the lack of communication from the company. According to the company, 12,000 people have signed up for the neon-themed race first scheduled for April 2015 at Myers Park in McKinney.
Jan 27, 2016

New date set, a day after my story on the complaints. Company still locked out of office for failure to pay rent

Jan 27, 2016

Hearing from customers who want a refund even after new race date set. Lock out notice still on company door @CBSDFW

Racers Get ‘Run Around’ From Color Fun Fest 5k Organizers — MCKINNEY (CBSDFW.COM) - The Color Fun Fest 5k scheduled for October 24, 2015 in McKinney looked nothing like your average race. Jonathan Ray and his wife Kelsey excitedly signed up for the nighttime neon-themed event at Myers Park. "Color involved, we can do it together, at night.
Jan 26, 2016

Racers want Justice after getting 'run around' for 3 months. Not the first time TX company at center of complaints

Looters Target Copper From Tornado-Damaged Homes — ROWLETT (CBS11) - Kelly Showman said sign he spray painted on his home 'Looters will be shot' is having the opposite effect. "It seemed to only have attracted them in is what it did," said Showman. The hits keep coming, weeks after the tornado tore through his Rowlett home.
Jan 19, 2016

Tornado survivors NOW have to worry about looters targeting copper from their homes. @CBSDFW STORY:

Lotto Scam Alert Before And After First Billion Dollar Jackpot — DALLAS (CBSDFW.COM) - Mary Jacobs of Dallas thought she beat the odds after a call to her home a few days ago. "He said, 'Ms. Jacobs, God chose you,' I said 'really? Quit lying, I don't ever win nothing'," said Jacobs.

Texas Lottery Watchdog Calls Record Jackpot A Bad Deal — GARLAND (CBSDFW.COM) - Changes to the Powerball drawing has a Texas lottery watchdog calling it a bad deal. Dawn Nettles of Lotto Report believes the jackpot is too high, your odds of winning too low and there's a chance you may receive a duplicate ticket.
Jan 13, 2016

This Texas Lottery Watchdog calls the record powerball jackpot a bad deal! @cbsdfw STORY:

Tornado Destroys Couple’s Home, Electric Company Sends A Bill — ROWLETT (CBSDFW.COM) - Rahbia Kashif, her husband and their two small children were overseas when the tornado hit Rowlett in December. "You work so hard to build your home and create memories and to see them all in a pile... it's really tough," said Kashif.
Jan 12, 2016

Consumer Justice for family who lost home in tornado, got billed for electricity. @CBSDFW

Laundry Service Takes Tornado Survivors To The Cleaners — ROWLETT (CBSDFW.COM) - A tornado ripped through their home, destroying it. And now, a Rowlett couple was hit with a hefty bill after they took all that was left of their clothing to a drycleaner. "It's terrible, this is our home, this is all we had," said Roxanne Pritchard about the home she shared with her husband Randy.
Jan 08, 2016

Consumer Justice resolution after tornado victims get $2,000 dry cleaning bill

Jan 11, 2016

Hearing from a lot of tornado survivors having problems w several different companies after this story.

Garland To Pass Price Gouging Protection For Citizens After Tornado — GARLAND (CBSDFW.COM) - Cheryl Robbins rents an apartment for her daughter in the Lake Village West complex in Garland. "She had a guardian angel that night, so I'm glad for that," said Robbins. According to building inspectors, no one can live in the tornado-damaged building.
More Articles →
Feb 10, 2016

Loved doing this one!! Always wondered what these clothes really looked liked…

Feb 10, 2016

RT @CBS11Tanya: They look cute, but should you click? Tonight at 10, @SeveranceCBS11 puts clothes bought on Facebook to the test!

Feb 10, 2016

Bought a "wool" coat from one of those companies that advertise cheap clothes all over FB. The rest at 10 @CBSDFW

Feb 10, 2016

Always love to shop for work!! Especially when it help people avoid needing Consumer Justice!! @CBSDFW…

Feb 10, 2016

You see ads for cheap GREAT looking clothes all over FB. We bought some. Coat below. Rest at 10pm!! @CBSDFW

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