Consumer Investigator at CBS 11 Dallas-Fort Worth @CBSDFW. Alerting you to scams, rip-offs and recalls. 7xEmmy winner. Wife of @haggertycbs11

Consumer Justice: More Fans Claim Cowboys Ticket Ripoff — DALLAS (CBS11) - Some football fans are out $17,000 after paying a Dallas businesswoman to see the Cowboys vs. Carolina Panthers game Thanksgiving Day. "It's a feeling I can't explain. It's like you've been robbed," said Ariel Simpson from her home in South Carolina.
Nov 30, 2015

18 @dallascowboys fans (and a 9 year old @CameronNewton panthers fan) out $17k after paying woman for tickets.

Cowboys Fans Pay Ticket Company Thousands For Package, Get Nothing — ARLINGTON (CBS11) - A family of Cowboys fans are crushed after they spent thousands on an all-inclusive package only to be told at the last minute the company they paid was bankrupt. The Lachapelle family lives in Connecticut, but they are die-hard Dallas Cowboys fans.

Consumer Justice: Holiday Season Shopping Ploys — Watch Consumer Justice reporter Cristin Severance's story on what to look out for while shopping Black Friday and beyond. Cristin Severance facebook Follow Cristin Severance is CBS 11's Consumer Justice Investigator. She is a seven-time Emmy Award winner who is passionate about creating change in the community, righting wrongs and protecting consumers.

Retail Expert Says “Bleak Friday” Isn’t Worth It — DALLAS (CBS11) - In today's world of on-line shopping and year round sales is Black Friday really worth it? One Dallas based retail expert with 30 years of experience said stay home! Steve Dennis is the president of SageBerry Consulting and former Senior Vice President of Strategy and Marketing for the Neiman Marcus Group.

Customers Want Refund From Design Service — DALLAS (CBSDFW.COM) - Customers are demanding a refund from a Boston interior design service, after paying thousands of dollars and not receiving the home furnishings they ordered. Brian Levenson and his wife decided to consult with an expert when they moved into their suburban Dallas home last May.
Nov 23, 2015

Dallas couple wants CONSUMER JUSTICE after paying thousands for furniture and design service. @CBSDFW

Nov 24, 2015

Customers in Dallas and across country want CONSUMER JUSTICE after spending thousands on furniture, design services.

Consumer Justice For Homeowner After Roofer Doesn’t Deliver — FORT WORTH (CBSDFW.COM) - It's a growing problem for homeowners in North Texas. You hire a roofer, pay them for the job and they take off. With no rules or regulations in Texas for the roofing industry, there's often nowhere for the consumer to go for help.
Nov 20, 2015

RESULTS. This is the reason I do my job! Woman said she was ripped off by roofer. We got her JUSTICE. @CBSDFW Watch

Nov 20, 2015

BEST moment of my week. Getting this woman CONSUMER JUSTICE after she got the runaround for a year!! @CBSDFW

Consumer Justice: Gas Station Mix Up Could Cost Drivers Thousands — AZLE (CBS11) - A gas station mistake could cost drivers thousands in Tarrant County. The manager at the Shell gas station in Azle told CBS 11 the driver of the truck that fills their tanks accidentally put diesel in their gas pumps and gas in the diesel pumps.

Wen Lawsuit Grows To 200, Including Parents On Behalf Of Children — DALLAS (CBSDFW.COM) - A mass action lawsuit against popular hair product, Wen by Chaz Dean and company Guthy-Renker, has now grown to include 200 people. The lawsuit represents plaintiffs from 40 states claims Wen causes hair to fall out, thin or break.
Nov 13, 2015

Some women who use the product are saying its not a matter of IF you'll lose your hair, but WEN... Scary!…

Pedicure Gives Man 2nd Degree Burns — MCKINNEY (CBSDFW.COM) - Christopher Saulsberry admits he's not a pedicure person. "No, not at all," laughs Saulsberry. His wife suggested they get pedicures in October of 2014 at Hollywood Nails and Spa in McKinney on El Dorado Parkway. "She said 'let's get a pedicure, it'll make yourself feel better.

Consumer Justice: Pregnant Woman Gets Pedicure, Ends Up With Infection — FORT WORTH (CBS11) - Jenny Blonk was by the bride's side the day before her best friend's wedding. "I was looking forward to getting my foot massaged. Just relaxing the day before all the craziness started," said Blonk. The whole wedding party got pampered at Hollywood Nails and Spa in Fort Worth last month.
Nov 09, 2015

ICYMI. Pregnant woman calls me for Consumer Justice after she goes in for a pedicure, lands in ER. STORY:…

More Articles →
Nov 30, 2015

18 @dallascowboys fans (and a 9 year old @CameronNewton panthers fan) out $17k after paying woman for tickets.

Nov 30, 2015

NOW @CBSDFW. 9 year old part of group out $17k after paying dallas woman for @dallascowboys @Panthers game packages

Nov 30, 2015

Group of 18 out $17k after they say they paid Ronni Sokol for @dallascowboys ticket packages and got nothing. Hear from group 6 on @cbsdfw.

Nov 30, 2015

UPDATE. Group of 18 from Carolina's out $17k after paying woman for @dallascowboys ticket packages. Hear from them at 6pm @CBSDFW

Nov 29, 2015

RT @cbs11gabriel: 4 1/2-year-old Belgian Malinois, Duke is doing well after firefighters saved him from flooding in McKinney.

Nov 27, 2015

6:00 on @cbsdfw. HUGE @dallascowboys fans crushed after paying thousands to ticket company for all-inclusive package. Working to get JUSTICE

Nov 27, 2015

LOL! Only laughing because you didn't get stung and @RussMcCaskey's response is great.…

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