Contributor, Wall Street Journal
#McKDisrupt social ed | MSM past @AP @NYTimes @CNBC @bloombergnews @WSJ | @Columbia/Knight #Bagehot + @BrynMawrCollege alum | heart born, left & found in NYC
cir.ca — The service became popular in India for urgent messages to bypass an unreliable postal system. So-called "death telegrams" still cost 1/5 the regular price. By 1985, some 60 million telegrams were being sent in India from 45,000 offices and the industry employed 12,500 people. In 2013, there were 75 offices with 998 employees.
cmsoforum.mckinsey.com — Authors What did you talk about at the conference? "There were three main parts of my presentation: Marketing is changing rapidly because of the importance of customer experience, the proliferation of touchpoints, the constant disruptions in the marketplace, and Big Data. That means that marketing now needs to be an important function beyond its normal boundaries throughout the organization.
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