Most talked about CIO stories

Tech and Exec Disasters Put J.C. Penney in a Bind

cio.com — Many retailers count on the winter holiday season to deliver sizeable sales and profits. For J.C. Penney, this year will be a test of survival. Since 2011, the 112-year-old department store chain has lost $3 billion as two different CEOs whipsawed employees and customers alike with radically different business strategies.
Nov 24, 2014

RT @SPsForRetail: It was worse than you thought. Tech and Exec Disasters Put J.C. Penney in a Bind by @knash99 cio.com/article/284731… via @CIOonline

Nov 24, 2014

RT @RetailProphet: Is it over for JCPenney? I (and others) talked to CIO magazine about the troubled retailer's future. cio.com/article/284731… #retail

Nov 24, 2014

Thanks! RT @pondurance: Many lessons to be learned here.Tech and Exec Disasters Put J.C. Penney in a Bind by @knash99 cio.com/article/284731…

Nov 24, 2014

RT @CIOMagazine: Why J.C. Penney is hanging by a thread: Zig-zagging execs & tech turmoil: cio.com/article/284731… by @knash99 @CIOMagazine

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IT Innovation Drives All-in Migration to the Public Cloud

cio.com — Yamaha Corporation of America, maker of musical instruments and high-end audiovisual gear, has joined the ranks of mid-size enterprises leaving their data centers behind and going all in with public cloud infrastructure Ᾱ well, almost. Its Oracle ERP and Cisco voice system remain on-premises for now.

Health IT Success Hinges on CIO-Business Collaboration

cio.com — BOSTON -- CIOs in all industries can face challenges aligning their work with the business units of the enterprise, but in the healthcare industry, perhaps more than most, it is critical to win the support of the executives and front-line workers in the operation, a panel of experts said at a recent health IT conference.

Comcast Says New App Means No More Waiting for the Cable Guy

cio.com — Waiting for the cable guy has become something of a national joke. We all hate to do it. Comcast, which received numerous black eyes for horrendous customer service gaffes during this past year, says it has a solution: an app that lets you keep tabs on technicians as they head for your home.

7 Ways to Use Social Media to Attract Holiday Shoppers

cio.com — How can social media help businesses drive traffic to their ecommerce or bricks-and-mortar sites this holiday season? CIO.com posed that question to dozens of marketers and social media experts. Following are their top seven strategies for how to use Facebook, Twitter, Pinterest, Instagram and YouTube to engage customers and get them - and their friends - to check out (and hopefully buy) your holiday offerings.

How to Attract Digital Natives to Buy at Retail Stores

cio.com — It's shopping season, the great American tradition when we brave crowded malls, wander aimlessly from retailer to retailer, hoping for a little inspiration on what to buy our friends and family. Our experience will no doubt be the same as every other customer, complete with awkward run-ins with teenage salespeople telling us anything to make a sale.

Why Vendor Commitment Is Important (or Death by Google Glass)

cio.com — There is a lot more that goes into choosing a vendor than just seeing if the product works or the vendor can provide a compelling presentation or demo.

FCC chairman gives no timeline for net neutrality decision

cio.com — The U.S. Federal Communications Commission has no public timeline for voting on proposed net neutrality rules, despite pressure from President Barack Obama and some net neutrality advocates. FCC Chairman Tom Wheeler declined to give a target date for a net neutrality vote when asked Friday by reporters, saying instead that the agency is working to make sure that any rules would hold up to an almost inevitable court challenge.