Katie Feola

Staff Writer, Adweek

About

Writer. Chili Champion. Cookie Runner-Up. Brooklyn, NY.

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Dealing with #identitytheft #fraud on my @ATT acct. @ATT shipped newly purchased devices to the thief AFTER I reported the fraud. Epic Fail!
#Identitytheft #fraud @ @ATT store @ 160 Montague #Brooklyn. @ATT won't look @ my IDs which DON'T match the ID that tampered w/ my acct
I reported #identitytheft & #fraud to @ATT & what did @ATT do today? Turned OFF my data, but shipped new devices to the thief on my acct
On my way to file a report w/ the #NYPD - today @ATT shipped devices to whoever stole my identity, which I reported to @ATT yesterday!
@ATTCustomerCare Leslie, I tried to DM you but you don't follow me so Twitter wouldn't allow the message
I've been in hell for 48 hrs-I reported #identitytheft to @ATT yesterday & @ATT shipped new devices to the thief TODAY using my account
@ATT #fraud & #identitytheft dept is asleep at the wheel & oversight in-store seems pathetic - at least @ 160 Montague #Brooklyn @ATT store
I have never even been to the @ATT @ATTNYC #Brooklyn Heights shop; now I'm fighting to recover ~$1000 in fraudulent charges to my account
@ATT @ATTNYC didn't want to treat it as #fraud because an ID was shown in-store; but the info on the ID wasn't my info. @ATT didn't care...
Beware! #IdentityTheft #Fraud taking place at the @ATT @ATTNYC store in #Brooklyn Heights (160 Montague)-I'm dealing with it...
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