Poll: What do you expect from hotel social media accounts?

travel.usatoday.com — Dear readers: What do you expect from your hotel when you interact with its Twitter, Facebook, FourSquare or other social media accounts? Do you expect your hotel to fix the excruciatingly slow Wi-Fi connection ASAP? Or hope you can get loyalty points to make up for an unwanted middle-of-the-night wake-up call?
RT @tvforhotels: Poll: What do you expect when you talk to hotels on social media? - t.co/W8qYEV0k via @barbdelollis of USA Today