Professional speaker, award-winning sales blogger, and author of Business Without the Bullsh*t and How To Say It: B2B Selling.

5 Resolutions You Should Immediately Break — This post contains the five most common New Year's resolutions. If you've made any of these resolutions, I strongly recommend breaking them ASAP. Instead, try my alternative resolutions, which might actually improve your quality of life. Bad idea. The thought of "losing" something isn't motivating. It's demotivating.

4 Magic Words Every Salesperson Should Know — When talking with a potential customer, your primary goal is to gather information. You want to understand that customer's needs, discover whether that customer has a budget for what you're selling, find out what that customer has tried in the past, and so forth. However, asking questions early in a conversation can be awkward.

6 Ways to Think Smarter in 2015 — When it comes to using our brains, most people are on autopilot. Rather than be creative, engaging, and empathetic, most people tend to be lazy thinkers, hobbled by their egos, biases, and emotions. This laziness is part of our DNA, according to professor Ed Hess, author of Learn or Die: Using Science to Build a Leading-Edge Learning Organization.

The 7 Most Useful How-to-Sell Books of 2014 — In previous posts, I've listed the 10 Best Business Books of 2014, the 7 Most Thought-Provoking Books of 2014, and the Top 10 Marketing Books of 2014. This post rounds out your shopping list with the year's best practical guides for people who sell.

40 Buzzwords To Retire by 2015 — When first uttered decades ago, these buzzwords, catch-phrases and metaphors probably seemed clever but now they're long past their expiry date.

The Surprising Origin of 25 Popular Buzzwords — I'm certainly no fan of business buzzwords and catch phrases. As I've explained previously, the use of such jargon is at best boring, and at worst can actually make you stupid. Regardless of their value (or lack of it) in business conversations, some buzzwords have origins that are unexpected or just plain weird.

3 Easy Yet Powerful Resolutions for 2015 — It's a sad fact of life that few people ( only 8%) follow through on new year's resolutions. The reason is simple: most resolutions are too hard to keep. They fly in the face of habit and demand major lifestyle changes.

Top 9 Personal Branding Disasters of 2014 — Last week I posted the 8 worst corporate brand disasters of the year. This post is about personal branding, which in the today's world of social media has become more important than ever.

Top 10 Marketing Books of 2014 — My previous posts have identified the Top 10 Business Books of 2014 and the 7 Most Thought-Provoking Books of 2014. In this post, I turn to marketing, where it's been a very good year, with numerous groundbreaking titles.

Train Your Brain to Be Calm in a Crisis — It's long been known to neuroscience that stressful situations trigger a fight/flight response. This is useful in life-threatening situations but less so in business, where a cool head works best in a crisis. The fight/flight response tells your brain and nervous system to take immediately physical action.
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Dec 21, 2014

RT @Inc: "Eat More Chocolate" and 4 More Healthy (Really!) Resolutions @Sales_Source

Dec 21, 2014

RT @CoachLee: @Sales_Source: @tim_hurson’s Never Be Closing just named a top 7 How-To-Sell book of 2014.… <http://t.c…

Dec 20, 2014

RT @Inc: The 4 magic words every sales person needs to know @sales_source

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