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The first FasTrak adopters remember how quickly they could speed through the Bay Bridge toll plaza in the mornings. Now, 12 years after the technology was introduced, all Bay Area bridges are pushing the electronic toll collection. On the Golden Gate Bridge, they're going so far as to get rid of human toll takers. So why is it that there seems to be more backup at the Bay Bridge FasTrak lanes than the cash lanes? Long lines jam the lanes every day. Lots of people want to know why there aren't more FasTrak lanes and why the lines that do exist seem to take so long. The Bay Area Toll Authority has this response: It's all in your head. The backup, they say, doesn't actually ... Continue reading →

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