Your employees are your customers, too. This is a statement I find myself repeating over and over again lately. The more I speak with large enterprise businesses, the truer I find this statement to be. Why is this relevant? Because while most people think of customer service when you talk to them about automating enquiries, I believe the real way to revolutionise a business is initially through an HR chatbot. Your employees are your most loyal customers.
New users this week: 24Number of users: 515Number of active weekly users: 101Highest number of daily active users: 48Total actions: 3,268Twitter followers: 204 (oops, 1 down on last week)Looks like I need to up my Twitter game as my followers on heading in the wrong direction. In my defence, it has been a crazy week, getting our new format set up. Alex will elaborate further below. Iâ€™m really excited by the updates, I hope you like them!
Since my recent review of chatbot ALICE appeared to be well-received, I thought I could continue the series. This time we are looking into ELIZA. ELIZA is another one of these chatbots pretty much everyone in our community has heard of. Although it did not win any awards, it inspired ALICE and deserves a dedicated article on our site. Make sure you grab our chatbot history guide. ELIZA is a stepping stone in our industry.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".