Writer and editor for national newspapers and magazines. I test lipsticks. Hard life.

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@alicesmellie — 3,894 followers, 2,923 tweets

@GWRHelp I bought it online through the gwr website - just tried to refund at Paddington and he wouldn’t let me. The website won’t either.
@GWRHelp Hi there - I don't need the second part of a return from Bath to London (£203 including travel card). Can I claim a refund? Thanks
@chemist_chris @featuresjourno that may be the case, but I still need to speak to a fan of the products. In an urgent sort of a way. (oooh - a chemist who knows Claire Coleman - do you comment on ingredients?)
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