This necessitated trips to Menards. Normally this is drudgery, but I became energized when I actually found things in the store without having to ask for help. It was even more thrilling to come home with the items and watch YouTube videos that explained how to use them, without having to try and find a handyman on Next Door or Home Advisor. My purchases included a tape measure, which I now use almost every day.
But no. It is a membership solicitation from AARP. The return address doesn’t say AARP, of course. They must know 50-year-olds – and pretty much anyone under the age of 65 – would throw it directly into the trash if AARP was on the envelope. I think 65 is too young for AARP, too. And because they tried to make me feel old starting at age 50, I will probably never join AARP. Do any 50 somethings join AARP? It’s hard to imagine that they do; 50 is the new 40.
Imagine your Customer Service department didn't have email, Outlook calendars, Excel spreadsheets, call recordings, headsets, or metrics like AHT (Average Handle Time). And what if it wasn't even a separate department? My first "real job" after college was in this Wild West environment. I spent my days responding to letters and phone calls from customers who had questions about the board games Risk, Monopoly, Clue, and ... the Ouija board.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Obama AND Romney or Obama + Romney.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used.) For example, search for democrat OR republican to find results that refer to
Democrats and/or Republicans.
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".