Brenda Rick Smith on Muck Rack

Brenda Rick Smith

Louisville, Kentucky
Community Manager, Humana

#esn #cmgr and #smm enthusiast. Opinions are my own.

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@brendaricksmith — 801 followers, 3,562 tweets

Nov 16, 2017

@WorkingEvolved I love this! Simple, powerful. High impact for low investment, and a great way to get leaders started with #esn engagement. #esnchat

Nov 16, 2017

A3 Town Halls work great for us! Setting aside scheduled time for #esn -- with or without an agenda -- helps leaders get their arms around a specific use for the platform. Also easier to have coaches on hand to guide leaders through how to use, talk through responses. #esnchat

Nov 16, 2017

A2 Fear or saying the "wrong thing." Don't really value collaboration, two-way communication. #ESNchat

Nov 16, 2017

A1 For leaders, credibility and accessibility. #esn broaden and deepen leader reach and influence. #ESNchat

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