For all the talk about channel integration, banks have little in the way of back-up when online banking goes awry. The trusty branch – maybe shared by competitor banks – needs to play its part, writes Brian Caplen. My usual complaint about internet service is that when it all goes wrong there is no one to call. The big tech companies are the worst offenders whereas most banks do have good telephone back-up services. But what if this fails too?
In the Musk-Zuckerberg debate, artificial intelligence could either ruin or save the planet. In responding to the AI challenge, banks need to be aware of the risks, writes Brian Caplen. Self-driving cars crash less often than ones driven by humans but they still crash. When they do the liability issues that arise have still to be sorted out.
Western households have binged on low-interest debt. Banks need to be ready for when it all goes south, writes Brian Caplen. To succeed at their jobs, bank CEOs must be optimistic about the future. They must believe that the economy is set to grow, businesses and households will prosper and the majority of borrowers will repay their loans. Without optimism, their chances of expanding the business and increasing returns to shareholders are severely constrained.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Obama AND Romney or Obama + Romney.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used.) For example, search for democrat OR republican to find results that refer to
Democrats and/or Republicans.
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".