Sometime in the late 80’s, Cy Wakeman was promoted to her first management position. Little did they know at the time, that single decision would change leadership forever. Initially, Cy just couldn’t fall into line with traditional management practices. She decided that instead of working to per...
My entry into reality-based leadership started with the open-door policy. After several years as a family therapist, I got a promotion to lead a team, which got me a seat in manager boot camp lead by human resources. Designed to prepare me for my new role, it was basically a crash course in the current conventional wisdom around leadership. One particularly juicy, and commonly accepted, leadership gem was that a great leader always has an open door. An open door? That was easy.
A big shock to people when we first meet is when they learn that I research drama in the workplace. I am a drama researcher. I've actually been able to quantify how much time each person in the workplace spends in drama. And it's two hours and 26 minutes a day. Now, let's do some quick math. Take your team headcount, multiply by two and a half hours a day.
Today, I wanted to spend a little time talking about difficulties in the workplace, especially when it comes to managing employees. I sat down with a couple of my favorite clients recently and the topic of dealing with a difficult employee came up.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Obama AND Romney or Obama + Romney.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used.) For example, search for democrat OR republican to find results that refer to
Democrats and/or Republicans.
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".