It was the final straw. I was laying on the ground after falling off the roof of the house and the carpenter John was standing over me yelling. He was mad because his saw horses had been broken in half because of my stupidity, while I was just wondering if I had broken anything in my body. It was a final straw. John, who was in charge of the construction site, went to Louis, the company owner, to ask that I be fired for incompetence again.
A few days ago, I gave a customer service session to the employees of a local toy store. Having seen in the news that ToysRUs is closing down and that many retailers are in trouble as a result of competition online, I was surprised to hear from the store owner that this year he has the largest inventory in the store's history. However, as I talked with his staff about what they do in terms of customer service, the reason for his confidence became evident.
What is happening to small business owners as a result of the new tax changes in Canada recently is no game and definitely no laughing matter. The truth is that despite the lowering of the corporate tax rate in the next couple years from 10.5 to 9 per cent, small business owners are getting clobbered by the proposed changes. Here are five examples of how business owners are getting swamped by the current government's proposed tax changes:1.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".