Gayle Zarbatany on Muck Rack

Gayle Zarbatany

Verified
Calgary, Alberta

Program Director 969JACK FM & KiSS 959 in Calgary. Lover of fine wine, great food, dogs and the Habs.

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@GayleZarbatany — 316 followers, 274 tweets

@anthony_derossi @AirCanada Unacceptable. For a best in class company you did not deliver. You blamed the ground crew, and the pilot said it was cold weather. Be true to your customers and transparent . And by the way, we checked the website every 15 minutes for 7 hours!
Hello @AirCanada - anything on AC 960 YYZ to ANU coming up on 7 hour delay?Another gate change and nothing to report? You’re doing a fabulous job of losing revenue & customers . Apparently not important as you’ve offered no explanation. Hello @WestJet
Hello @AirCanada - anything you’d like to say to passengers of AC 960 to Antigua? Something like why we still don’t know when the flight leaves, now 6 hours late. Instead of updating departure by 30 minutes every 30 minutes - be a pro and tell us what’s going on. #Goodbye
@AirCanada At what point do you feel embarrassed for horrific customer service? AC960 YYZ -> ANU was to depart at 9:05a ET and it’s now 1:25, with departure now pushed till 3p because no pilots are available. Really? How utterly bush league and disappointing . #shameonyou
@lorigibbs @billiejo959CHFM @959chfm @Mookalicious Glad you're on our team! And welcome back Billie Jo ... what a great way to ring in 2018! https://t.co/cR7jtO6WzM
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