Annual rankings from J.D. Power suggest that New York City-based JetBlue Airways has the most satisfying loyalty program in the United States. The rankings come from a broad survey of 3,387 respondents and considered: earning and redeeming rewards; program benefits; account management; and member communication. Based on those considerations, J.D. Power chose JetBlue for the number one slot largely because of its relatively simple and straightforward loyalty program.
Honolulu based-Island Air, a regional carrier serving the Hawaiian Islands, has filed for bankruptcy and ceased operations as of last Friday. The airline's demise comes at the tail end of a rocky few years that saw multiple owners and executives come and go at the carrier. From 2013 to 2016, Oracle's Larry Ellison owned a controlling stake in the airline, but that tenure ended up in a sale to a set of private equity firms.
As the 2017 holiday season approaches, it's time once more to take a look at the nation's air carriers to see which perform best during peak travel time. November and December are critical for the airline industry as loads (and profits) reach critical mass, but they're also some of the most challenging in terms of weather and crowds. For travelers, picking the right carrier can mean the difference between getting stuck overnight in LaGuardia or making it home promptly for Thanksgiving dinner.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".