Jared Kaltwasser on Muck Rack

Jared Kaltwasser

The (Iowa) O.C.
Freelance Writer — Freelance

Learner. Educator. Writer. (To see all the amazing & inspiring things my students are doing, please follow @MrKaltwasser)

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@jaredkalt — 1,165 followers, 4,142 tweets

RT @HCA_News: EXCLUSIVE: The company says that 2 of its data centers were infected, and 1500 of its tens of thousands of clients… https://t.co/9YUHgNBIFh
Fruity Pebble pancakes on the occasion of our first Iowa Blizzard Snow Day. #Jaxon https://t.co/MlqwrsEQrC
RECOMMENDATIONS: 1. Do a better job of training employees, particularly on issues affecting women, children, and minorities. 2. Use data and audits to ensure that your employees actually know what you think they know. 3. When you tell customers you'll follow up, follow up.
CONCLUSIONS: 1. The data suggest @AmericanAir's employees aren't nearly as knowledgeable about medical device policies as the company assumes. 2. Nursing mothers are a low priority for AA. 3. We need more female CEOs. 4. We've got a long, long way to go.
- # of times since initial complaint that she's been met by check-in agents unaware of the policy: 1/1 - # of times AA has told us they'd be following up by phone: 3 (once in DM to me, once in DM to her, once to reporter who took up our cause) - # of calls we've gotten from AA: 0
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