Joane Amay on Muck Rack

Joane Amay

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Freelance Writer and Editor — Freelance

Bon vivant; shoe hoarder, jewelry lover + compulsive shopper. Editor + vagabond-about-town. Snapchat: joaneamay

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@JoaneAmay — 1,051 followers, 1,352 tweets

Nov 18, 2017

Of course, now @VerizonSupport DM’s me to “pretend” that they want to help. I’ be already went through the DMs with them. Not helpful. #badbusiness @bbb_us

Nov 18, 2017

@VZWSupport This is for my Fios account. It is all in my records

Nov 18, 2017

Finally, I was told by @verizon rep during chat convo that someone would review my tapes with sales rep and I was assured I hear back before this Friday since I was going to be incapacitated that day. A) I got reply on Sat. B) they didn’t listen to tapes #badbusiness @bbb_us

Nov 18, 2017

I have been put on hold by @verizon for 15-20 minutes several times in one call in hopes that I would give up #badbusiness @bbb_us

Nov 18, 2017

I have had a @Verizon supervisor hang up on m when I asked to speak to speak to his supervisor #badbusiness @bbb_us

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