Joe Gumm on Muck Rack

Joe Gumm

Atlanta, Georgia
Anchor, Car Biz Today

EMMY® & AP winning journalist, @CarBizToday, @GradPurdue, husband/dad of 4 girls & Christ follower. RTs ≠ endorsements

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@JoeCBT — 4,578 followers, 16,663 tweets

On this week’s edition of #FandIToday, @BeckyChernek discusses the importance of an effective credit interview, how it differs from a customer interview, and the necessary steps to determine the reasons behind a customer’s slow pay history.
In today's @CarBizToday TOTD, @IAmPaulCummings says there are 7 words that helped him increase his gross profit 20% when he used the words 5 times with every customer. Find out what they are.
We order shoes & track them online. We can even order pizza & track its delivery. Why can't we track a simple repair order online after turning our car into the dealership? On today's @CarBizToday, OJ Laos w/@TotalCstConnect explains why & how to fix it.
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