Kris Oldland on Muck Rack

Kris Oldland

As seen in: Field Service News

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Before starting to select a new #FieldService Management solution, it is important to understand why your organisation needs this and what you want to accomplish with it - explains Rene Boverhuis @ByNoventum
What should/can #FieldService leaders do to meet rising expectations of connected and empowered customers?
A complete #ServiceManagement solution will almost always consist of a combination of several products, some of which may already be implemented explains Rene Boverhuis @ByNoventum
You must consider the entire service chain, or everything that occurs before, on, and after the day of service - writes Paul Whtelam @ClickSoftware
Every customer-centric business is ultimately measured by how it performs on the day of #ServiceDelivery writes Paul Whitelam @ClickSoftware
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