Kris Oldland on Muck Rack

Kris Oldland

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As seen in: Field Service News

News, opinion and insight from Europe's leading magazine dedicated to the field service industry.

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Before starting to select a new #FieldService Management solution, it is important to understand why your organisation needs this and what you want to accomplish with it - explains Rene Boverhuis @ByNoventum  http://fs-ne.ws/HjHQ30hSqgY  https://t.co/i1PEJ09frb
What should/can #FieldService leaders do to meet rising expectations of connected and empowered customers?  http://fs-ne.ws/8ZaE30hSjlO  https://t.co/2O0nSfgG9F
A complete #ServiceManagement solution will almost always consist of a combination of several products, some of which may already be implemented explains Rene Boverhuis @ByNoventum  http://fs-ne.ws/uu1S30hSj6W  https://t.co/yVZzTCxeeK
You must consider the entire service chain, or everything that occurs before, on, and after the day of service - writes Paul Whtelam @ClickSoftware  http://fs-ne.ws/2fZu30hSyys  https://t.co/zKpg6a5NWf
Every customer-centric business is ultimately measured by how it performs on the day of #ServiceDelivery writes Paul Whitelam @ClickSoftware  http://fs-ne.ws/fbkF30hSts3  https://t.co/wG8ZG7ycmo
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