Krisanne Fordham on Muck Rack

Krisanne Fordham

New York, NY
Travel Writer — Freelance

Travel writer @CNNTravel @cntraveler & others

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@krisannefordham — 1,595 followers, 61 tweets

RT @CNNTravel: Just when you thought travel couldn't get any more luxurious, the best new hotels of 2018 have seriously upped the… 
@Uber_Support My husband has sent (yet another) email to your team. Is there a specific case number that he can state so that we do not have to keep re-explaining the same story (and your own policies) over and over again?
@Uber I am having trouble regarding a false cleaning fee that was automatically charged to my account, and I would like to escalate the matter. Customer service is being very unhelpful. Is there another email, a manager I can speak with?
Gotta give props to @united customer service tonight. Had a stressful last-minute flight change and the (shockingly delightful) rep waived my change fee even w/ no status and treated me like an actual human. I'm a Delta gal but that exchange alone was enough to make me reconsider
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