I am the features editor of Utility Week - the leading business-to-business brand for the water, gas and electricity industries, and Water.Retail - offering unique analysis, exclusive data and commentary from our team of experts, and from the industry itself.
More could have been done to raise awareness of water market opening, according to MOSL director Steve Arthur, who insisted the new market needs the “oxygen of visibility”. Speaking at the Utility Week Water Customer conference in Birmingham last Wednesday (17 January), he said that although the market “may not have been the biggest or sexiest news story” for the two or three years in the lead-up to 1 April 2017, “more could have been done”.
Utility Week rounds up some of the new entrants to the English non-household water retail market, and looks at how they plan to differentiate themselves. In a nascent market like non-household water retail, the incumbent is king. Without the advantage of a ready-made customer base, new entrants have little choice but to fight for market share – be that through acquisition, in the case of Castle Water and Business Stream, mergers, or organic growth via a tempting customer offer.
Brighter World Energy is no more. Will it be the last energy supplier to fall victim to "market pressures"? Lois Vallely investigates. Shortly before Christmas, ethical supplier Brighter World Energy shut up shop, passing its customers to partner Robin Hood Energy. The company cited an “unsustainable business model” for the current market environment as its reason for closing. This is the second small supplier to have been pushed out of the market, but it may not be the last.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".