Lou Hattersley on Muck Rack

Lou Hattersley

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London
Freelance Journalist — Freelance
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@lucyhattersley — 3,004 followers, 10,607 tweets

Jul 19, 2017

.@virginmedia and if your service is down put it on the status page to save your call centre being overwhelmed  https://www.theregister.co.uk/2017/07/07/londonwide_virgin_media_outage/ 

Jul 19, 2017

.@virginmedia it’s not popular. Nobody ever wants to call your helpline. And no. Still busy https://t.co/OU9w1j7WRI

Jul 19, 2017

.@howardnoakley @virginmedia seems that way. Would be nice to have a note on the service page. Save everyone from trying to contact

Jul 19, 2017

Hey! @virginmedia this is getting silly now! It's been down for 24 hours. At least let me know what the problem is https://t.co/Q4ktFToWHQ

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