There’s a slew of reasons why employees act the way they do: age, personality, experience, reliance on a paycheck, and so on. As their employer, you do your best to create a healthy work environment that inspires hard-working employees. But are they telling you what they actually want in return for their hard work and loyalty? Do they even know what they want for that matter? Giving a raise or PTO, putting new sofas in the break room, and adding a cappuccino machine are all nice ideas.