At a time when everyone is on the lookout for disruptors from left field, it’s easy to miss the forces of change close by. For its inaugural Power 20, the Change Makers, CSP is highlighting retailers who are making a difference at their company and in the wider industry through leadership, advocacy, creativity and innovative thinking. This list is not a ranking. Nor is it a hall of fame. Rather, it’s a conversation—a collection of visions and voices that reflect where our industry is heading.