It’s true, the bigger they are, the harder the fall. Kiosk and vending owners and operators know it can be costly and painful when scaling a fleet from hundreds to thousands of machines. Every time those devices are down, the business takes a hit, and customers walk away, probably frustrated and likely not to return. We’ve all seen it, just watch this video. Downtime comes at a high price, including a loss of sales, costly repairs, and potentially can drive customers away.