Retail Tech Podcast

Omni-channel retailing is the present and future of retail. Using a variety of channels (touch points) in a customer's shopping experience (journey) including research before a purchase (discovery), the actual means of sales and presentation to shoppers including physical (Bricks and Mortar) retail stores, online stores (website), mobile stores (mobile web), mobile app stores, telephone sales, catalogs or other methods of transacting with customers all the way to returns, warranty, full life-time engagement and loyalty. Source

Outlet Details

Scope International
Language English
Country United States of America
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