After I eagerly purchased Echo when it was first launched, it sat unused, attracting dust and guilt for several months. Each and every week, I’m emailed by Amazon to remind me what the Echo can now do. It’s an extraordinary product. As I get better at knowing when to use it, it equally gets better at understanding my voice, and more companies and systems integrate within it. The Echo’s functional capability slowly improves.This is not how products are supposed to work.