The customer struggle spotter’s handbook: 7 behavior types that kill conversion rates Your field guide to frustration. There were seven samurai, there are seven deadly sins and — when you’re trying to improve your website’s conversion rates — there are seven types of customer behavior you definitely don’t want to see.
This has, apparently, been around for quite some time. So youâ€™ll have to excuse me if youâ€™ve seen it before. I, however, hadnâ€™t. We love Groupon. Thereâ€™s no doubt about that. Social deals are the best thing to happen to the Internet in quite some time. However, if you happen to not be quite as fond of Groupon, and wish to unsubscribe, Groupon would like to introduce you to Derrick.
Group-buying website Groupon could soon see its service supported by cash-register manufacturers, enabling retailers to easily accept coupons from their customers, as stated by the company President Rob Solomon. AccordingÂ to a report by Businessweek, Groupon is currently in talks with Verifone Systems, one of the largest manufacturers of electronic-payment systems, working on a deal that will make Groupon deals as easy to process as debit or credit card payments.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Obama AND Romney or Obama + Romney.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used.) For example, search for democrat OR republican to find results that refer to
Democrats and/or Republicans.
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".