Staff Writer @Kiplinger, covering travel, consumer spending, credit, money etiquette and more. Toronto, Canada and Washington, DC are both home.

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@MiriamSCross — 643 followers, 2,494 tweets

Nov 16, 2017

Websites for @Delta and @British_Airways airways both let me down when trying to book flights, but the online chat & phone reps did not. Thanks for great customer service! #travel

Nov 16, 2017

@British_Airways It happened again when I tried today but I booked over the phone. Thanks so much!

Nov 15, 2017

@British_Airways I'm having a lot of trouble booking, and I tried a few times! The website won't load my payment options. Here is what I am trying to book. How can I do this before the price goes up? https://t.co/UyAykdrF1d

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