Over the years a parade of consultants advised FirstBank execs that the bank would save money if it automated its customer service center. "No," he told them. "If you were standing in the other person's shoes, what would you want? If you call, and you need help, you want a person," he said. The bank keeps some of its 165 customer service reps who answer the phones there 24 hours a day, seven days a week - something other banks don't do.
This month Guaranty Bancorp (Nasdaq: GBNK) brought two more community banks into its fold. Over the summer, the Denver bank acquired the Castle Rock Bank Holding Company in an all-stock deal valued at $22.5 million. And this month, the Guaranty Bank signs officially went up at the banks in Castle Rock and Castle Pines. The move allows the banks to combine resources - Castle Rock's two banks had more than $147 million in assets - to create a bigger, community bank.
It might not be a great time to get a job as a secretary. That will be one of the jobs that will all but disappear in the next 10 years. The occupation will decline by 164,800 jobs, making it the No. 1 occupation in terms of the largest number of jobs lost in the next 10 years. That's according to an analysis by Zippia, a California-based online career information site, which looked at new employment projections from the Bureau of Labor Statistics, released in October.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".