Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses why it is time to update and refresh your knowledge.. It has recently been reported in the press that in 2015 a student who had an allergy to nut, diary and fish had informed the barman of this when placing her order. She took advice from the staff as to what she could eat. Within an hour she collapsed and died three days later in hospital.
I was delighted to be invited to attend The Clink Charity New Year Ball 2018. This was held at the newly refurbished and renamed Royal Lancaster London. This annual charity fund raiser highlights the great work that the Clink Charity carries out. Working in partnership with Her Majesty’s Prison Service they train hospitality service skills to aid rehabilitation. Giving inmates the opportunity to work in their Clink Restaurants and engage with the public. Their focus is on reducing reoffending rates.
Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses three things that must be done in the coming year..2017 was a year of uncertainty and speculation for all of us and unpredictable events affected many of us. Although this does not have to be the case for 2018. I always say to my clients ‘expect the unexpected’. In other words, be prepared, be proactive and adapt to the situation that faces you.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".