Npower and E.on have apologised and paid out for misleading customers after a MoneySavingExpert.com investigation earlier this year revealed many customers with fixes ending were wrongly told they'd have to pay to switch. Npower has written to 22,000 customers after regulator Ofgem found that they were wrongly told they faced exit fees if they tried to switch suppliers during the last 49 days of their fixed contracts.
Millions of Vodafone customers could be charged Ł5 to send a single text message while abroad, thanks to a change in the firm's roaming policy which forces those using their phone in 60 countries including the US, India and China to pay a flat daily fee. Under the 'Roam-further' price plan, which has applied to all Vodafone pay-monthly customers visiting the 60 countries since 31 August, you're charged a Ł5 fee to use minutes, texts and data from your UK allowance.
More than 2,500 everyday products have shrunk in size over the last five years, but their prices have not, official figures have revealed. The Office for National Statistics (ONS) has found 2,529 items – mostly food and drink – which had shrunk in size but not price between January 2012 and June this year. Sweets, chocolate, sugar, jams and syrups were among the worst 'shrinkflation' offenders.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".