Today’s travel managers are balancing the need to influence behaviour with attracting talent, in a challenging environment of ‘consumer-like’ expectations – according to research by American Express GBT and ACTE. A study of more than 170 travel managers around the world found that 87 per cent say they use (or are considering using) ‘visual guilt’ to prompt travellers to make better booking decisions, while 85 per cent cited using ‘peer pressure’ and ‘corporate culture’ to influence travellers.
The CWT chief executive talks to Paul Revel about digital strategy and the way forward for managed travelBefore joining Carlson Wagonlit Travel as CEO in April last year, Ekert’s two decades in travel in travel include five years as chief commercial officer at Travelport. He says his GDS-technology background, plus more than five years at Continental Airlines, gives him a “well balanced” perspective on the current debates swirling around NDC (New Distribution Capability).
British Airways mixed fleet cabin crew have voted to accept a pay deal, ending a long-running dispute with the airline that has seen 85 days of industrial action this year. The Unite union said the deal it reached with BA was backed by 84 per cent of members, with a turnout of 79 per cent. It said the deal means mixed fleet crew will receive pay rises between £1,404 and £2,908 depending on experience.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".