New York Times bestselling author of three books (so far), most recently “Widgets: The 12 New Rules for Managing Your Employees As If They're Real People."

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I prefer to play it straight.

You should know I began my career as a newspaper reporter covering cops and courts.

I worked weird hours. I learned to be a stickler for facts. I learned to write well, to edit better, and to speak candidly. Dead is dead. Safe is safe. A 7 p.m. deadline means 7:00, n...