Stuart Lauchlan on Muck Rack

Stuart Lauchlan

co-founder, editor — diginomica
As seen in: diginomica

Tech journalism - the accident from which I've never recovered

Search Tweets

Twitter Feed

@WhoStu — 1,205 followers, 7,291 tweets

Oct 17, 2017

@O2 And - bless ‘em - they’ve just sent me a text survey on how well they’ve done and how much I rate them!!!!

Oct 17, 2017

@O2 Oh and “we don’t compensate for loss of earnings or poor customer experience”. Nice touch @O2 - aiming to be worse than BT

Oct 17, 2017

@O2 A back end that apparently takes at least 24 hours to update. @O2 hasn’t heard of the cloud or real time systems yet it seems

Oct 17, 2017

@O2 Order and inventory back end that can’t be edited

Oct 17, 2017

@O2 Managers and customer services all saying different things when asked same question.

Show More