KISSIMMEE, Fla. - Action 9 investigated a high-interest car title loan that could wreck borrowers' finances and that Florida banned years ago. Action 9's Todd Ulrich exposed how new lenders have used loopholes to bypass the ban, trapping Central Florida families with payments they can't afford. Dan Pagan was unemployed and desperate to pay rent when he found an online car title loan offer. He sent the title for his Toyota vehicle to Marlin Financial for a $2,000 loan.
ORLANDO, Fla. - Dozens of home owners contacted Action 9 when their builder refused to cover damages after Hurricane Irma caused roofs to leak. Action 9's Todd Ulrich investigated the denials of roof warranties and helped homeowners receive the protection for which they paid. The leaks were so bad in some new homes that buckets were needed to limit damage caused by Irma. Jana Jenkins said she never expected to see it rain in her new home. "Are you kidding me?" Jenkins said.
ORANGE COUNTY, Fla. - Action 9 exposed dozens of Central Florida restaurants that sold mislabeled fish that could sicken patrons. Diners ordered a certain type of tuna but were served another kind of fish altogether. Action 9's Todd Ulrich investigated the health risk and found that some restaurants still mislabel fish after being caught by state inspectors. Read: Dirty Restaurants: See which Central Florida restaurants made the listThe Asian Buffet served a white tuna sushi roll.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".