Nothing rings in the holidays quite like themed foods. And for years, Coca Cola polar bears (who are doing a lot better than real polar bears right now) have graced store shelves, ushering in the festive season. But it turns out that the polar bears in these limited-edition cans, which debuted in 2016 and returned for the 2017 holiday season, have been hiding a little secret. Look closely. Can you spot the hidden images?
Until a few years back, every business assumed that the keys to long-term success and growth were providing a high-quality product, the best customer service and pricing it right, so customers get value for money. But, today in the experience economy, the only differentiator for a business is about providing the best “customer experience (CX).”So if this is really about CX, why does employee experience even matter?
Buyer Personas help – Marketing, Sales, Product, and Customer Service teams, to internalize the ideal customer you are trying to attract, convert and retain, by relating to them as real humans. However, the perfectly crafted blog post, eye-catching infographic, the short and sweet tweet, meticulously developed eBook, a striking call-to-action button, an exhaustive FAQ section in the website mean nothing if it not generating leads.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".