Anna Fedorova on Muck Rack

Anna Fedorova


News editor at Investment Week, a leading trade publication serving the investment management industry. All views my own.

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@FedorovaIW — 1,843 followers, 3,137 tweets

@AmazonHelp Ok. I will try that again, but that is exactly what I did the first time, and I haven't had any help with my order from @AmazonUK so far.
@AmazonHelp Thanks. However, I can't really phone customer services at the moment as I am away travelling in Asia and don't have phone access. Is there another way this can be resolved quickly?
@AmazonHelp No, the account seems to be fine, but just doesn't have this last order in the list. I was advised that someone would get in touch with me within 48 hours of me contacting help, but haven't heard anything and need the TV for my tenants. I can send order number via PM.
@AmazonHelp I ordered a TV, but it doesn't appear in my orders. Was meant to arrive by 20 Dec. I contacted support 8 days ago and was told the order was on hold, but no details and haven't heard from anyone at Amazon since!
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