Insurance Business Canada

Legal Insights By Sep 10, 2026 Share Certas Home and Auto Insurance Company defeated every disputed claim in a catastrophic impairment case, including a rushed motion for insurer examination records. The Licence Appeal Tribunal released its decision August 27, 2026, following a five-day videoconference hearing held July 6 to 10. The applicant, injured in a single all-terrain vehicle accident on October 16, 2022, sustained a complex left ankle fracture requiring fusion surgery.

Legal Insights By Sep 10, 2026 Share Lloyd's Underwriters defeated a 27-year non-earner benefit claim even though it could not produce the applicant's original 1998 denial letter. The applicant was nine years old when she was hurt in a car accident on March 2, 1998, and was automatically deemed catastrophically impaired after losing consciousness at the scene.

Legal Insights By Sep 10, 2026 Share Co-operators failed to prove a claimant missed her benefits deadline because it never sent the paperwork needed to start the clock, a tribunal ruled. The claimant was driving to work on January 13, 2023 when another vehicle cut her off, causing her to lose control on ice and strike an electricity pole. She contacted Co-operators the same day to report the crash.

Legal Insights By Sep 10, 2026 Share An Ontario court let Economical Insurance file a jury notice nearly five years late, rejecting arguments that delay alone caused prejudice. The dispute traces to a collision between a motor vehicle operator and a cyclist, with a claim issued on November 13, 2020. Economical Insurance retained counsel in January 2021 and instructed him to file a jury notice on its behalf. Through inadvertence, the notice was never filed.

Mergers & Acquisitions By Sep 10, 2026 Share Insurance brokerage M&A is becoming increasingly divided between multibillion-dollar strategic transactions and a broader market in which acquisition activity is declining. OPTIS Partners recorded 695 North American agent and broker transactions in 2025, down 12% from 2024 and 24% below the previous five-year average. Private equity-backed brokers completed 10% fewer acquisitions, while activity among publicly traded brokers dropped 27%.

SME By Sep 10, 2026 Share The single biggest misconception small business owners have about insurance isn't about price, according to Mariano Neiman (pictured), COO at Zensurance, and understanding that distinction is the key to a more productive conversation between brokers and skeptical clients. "The results show that the biggest misconception is actually, it won't happen to me," Neiman said. "Unfortunately, that's a very risky misconception.

Transformation By Sep 10, 2026 Share Every previous wave of digital change in insurance has run into the same obstacle: trust. Consumers hesitated to move to digital channels, and they hesitated to share data in exchange for better pricing, largely because they didn't trust the systems asking for that trust. This time is different, according to Puneet Chattree (pictured), insurance industry lead at Accenture in Canada.

Diversity & Inclusion By Sep 10, 2026 Share The search is on for the next class of Elite Women 2027. Insurance Business is proud to launch the seventh annual showcase of exceptional female professionals who are making a meaningful difference across the insurance industry. From pioneering innovation and championing growth to inspiring teams and influencing positive change, these women are helping shape the future of insurance in Canada.

Professional Risks By Sep 10, 2026 Share Digital health companies are integrating AI faster than the insurance market has worked out how to cover it. Beazley's 2026 Digital Health & Wellness report puts that gap at the centre of its findings. The survey of 600 executives across Europe, North America, and Asia carries direct implications for how this class of business is placed and advised. The most striking data point is not the AI adoption rate. It is what is actually driving claims.

Insurance News By Sep 10, 2026 Share A report of 1,273 insurers known to have failed across 98 countries since 2000 has been released by Canada's Property and Casualty Insurance Compensation Corporation. Of that total, 843 were property and casualty insurers, 372 were life insurers, 27 were composite insurers writing both lines, and 31 were reinsurers.