Alloy

Every quarter, I talk to fraud and product leaders at large banks and credit unions who are dealing with a version of the same problem: stop increasingly sophisticated fraud while making the customer experience good enough to win top-of-wallet. Authentication is where that tension comes to a head.

Q1 was a big quarter for our agentic AI Assistant, along with a host of other product launches. We made meaningful progress strengthening our perpetual KYB solution and made exciting enhancements to our AI suite. Here are some highlights of what we shipped over the last three months. Better business onboarding, every quarter Staying compliant shouldn’t stop at onboarding. Two new capabilities make KYB maintenance continuous and hands-off.

Fraud is becoming more sophisticated, and the pressure to operationalize AI has never been higher. Alloy solves both challenges. When we started Alloy, financial institutions and fintechs were stitching together identity data from too many places, with no easy way to make sense of it. So we built an orchestration platform that connected every data source into a single workflow. Since then, fraud has only gotten more sophisticated and more prevalent.

The future of KYB isn't a mystery in financial services. Most people will describe the same vision: proactive, continuous, and event-driven. Static, point-in-time checks were no longer sufficient. And yet almost nobody had actually built it. Until now. Every conversation I had with prospects, every trip I took to our London office, validated the same thing. What they wanted was consistent policies across markets, the ability to scale confidently, and a clear, up-to-date understanding of business risk.

Revised Model Risk Management guidance serves as a reminder that financial institutions and fintechs should explore embedding high-quality machine learning models into their fraud stacks Last month, the Federal Reserve, FDIC, and OCC issued updated Model Risk Management guidance, revising expectations around model governance and underscoring a key point: risk is not uniform across institutions, products, or markets.

A Q&A with Alloy's Engineering Manager for Agentic AI, Mike Luby Know Your Business (KYB) has always been one of the most operationally heavy parts of onboarding. It’s messy, fragmented, and often requires human judgment across multiple data sources. That’s where Alloy’s AI Assistant comes in. We sat down with Mike Luby, Engineering Manager for Agentic AI at Alloy, to talk about how our AI Assistant works under the hood and what it unlocks for compliance and operations teams.

How do you measure the performance of your authentication program? That is a question I’ve come back to again and again over the years. When I ask other financial services leaders how they measure the success of their authentication programs, I (surprisingly) often hear it is not tied to fraud. Nor is it tied to fraud losses. Sure, it may be noted in a root cause report, but there is a broader picture we should consider here.

Your smartest new fraud and compliance ally Agentic AI is quickly becoming table stakes for how modern teams work. But when it comes to financial fraud and compliance use cases, most of it still falls short. Often, these tools can analyze data but can’t explain decisions, take action, or operate inside the systems teams actually rely on. The result is more dashboards, more context switching, and more manual work where automation was supposed to help.

Is it me, or is digital identity management the hottest topic in banking technology today? Digital identity is everywhere today. As my friend David Birch says, “Identity is the new money.” No matter what industry blog I read, one thing is consistent: identity has become a key driver of a safe and secure digital experience.

Learn how scammers manipulate customers into sending money — and what banks and fintechs can do to detect and prevent APP fraud before it happens. Your phone rings. It’s your bank calling to alert you to suspicious activity on your account. The representative explains that someone is trying to drain your funds, and if you want to protect your money, you need to transfer your balance to a separate, secure account immediately.