begambleaware.org

The National Gambling Support Network, formerly known as the, 'National Gambling Treatment Service', is a group of organisations across Great Britain who provide free, confidential and personalised support for anyone who’s experiencing problems from gambling, as well as those affected by someone else’s gambling. Use the support finder below to find your nearest provider. If you cannot find a service in your local area, you can also contact any of our national providers.

New figures from the GambleAware commissioned National Gambling Support Network show that people were offered a treatment session in just three and a half days on average. It comes as new data released for the one year anniversary of the launch of the Network also reveals the number of calls to the National Gambling Helpline in January 2024 reached the highest monthly level on record.

We work in close collaboration with the NHS, clinicians, local and national government, gambling treatment providers, as well as other mental health services, across four key areas by: Providing information to help you, or someone you care about, make informed decisions about gambling. We will help you to understand and recognise the risks of gambling, and direct you to more information, help and support, should you need it.

GambleAware has today published a review of a residential rehabilitation pilot programme for people experiencing gambling harm. The review found that there is a high level of need for residential rehabilitation support. It also revealed encouraging outcomes for clients, including a reduction in gambling and noticeable improvements in their mental health.

GambleAware has today published a review showing that some members of the LGBTQ+ community may be at increased risk of gambling harm. The review was commissioned to build understanding of the lived experience of gambling harm amongst the LGBTQ+ community in Great Britain. There has previously been limited research done in this area. In response to its findings, GambleAware will look to further build the research base on gambling harms in the LGBTQ+ community .

Call the National Gambling Helpline on 0808 8020 133 to speak with an adviser for one-to-one confidential advice, information and support. This free service is available 24/7 and is operated by GamCare. Chat online with an adviser for free one-to-one confidential advice, information and support. This service is available 24/7 and is operated by GamCare. Every adviser you chat to has been trained to listen and to offer help and support to anyone affected by gambling.

Following the closure of the consultation on the structure, distribution and governance of the statutory levy on gambling operators, Zoë Osmond, CEO of GambleAware, said: “GambleAware welcomes the introduction of a statutory industry levy to fund gambling harms research, prevention and treatment (RPT). This is something we have long called for and it marks an important step-change in efforts to tackle gambling harms.

Report from GambleAware finds that adults from Minority communities who have any gambling issue are 50% more likely to have experienced racism or discrimination in public, compared to those with no gambling issues Using gambling as a coping mechanism to deal with challenges in life is three times more common among Minority communities than among White British people Participants outlined various barriers to support, including a lack of awareness of support services and perceptions that they...

The GambleAware commissioned National Gambling Treatment Service enables thousands to access free, effective gambling harms support – ranging from early intervention through to therapy and residential treatment. Support is highly effective, with 9 in 10 patients seeing an improvement after completing treatment – with large reductions in gambling problems on average. Support is also fast – half of users are seen within 5 days or less of referral, and 75% within nine days.

London, 3 November 2023: GambleAware has today published a report on the Problem Gambling Severity Index (PGSI) scale, for those who wish to identify, understand and reduce gambling harms. The PGSI is set of nine questions about gambling behaviour which has been widely used to identify the extent and scale of gambling problems.1 However, it has not been developed as a clinical tool and there is debate surrounding how best to use it for identifying and measuring gambling harms.