HITECH Bytes

15 February 2024 Photo: apaleo GmbH Photo: apaleo GmbH Apaleo has set a new benchmark for tech adoption after moving all 7,500 rooms at operator citizenM's US and European operations to its property management platform in under two months. The Dutch-based hotel brand has just completed the switch at sites located in 18 cities around the world. All this happened in the space of just eight weeks, with the Apaleo team managing to roll out multiple properties per day.

14 February 2024 Vacation rental software provider Hospitable has announced the launch of Hospitable Connect, making it the first PMS in the world to provide third-party tech platforms with direct access to online travel agents (OTAs) without an integration. Powered by Hospitable’s robust API, Hospitable Connect facilitates a swift and straightforward connection that enables tech providers to leverage their customers’ OTA reservation data — even if the hosts themselves are not yet a PMS user.

This strategic step aims to strengthen the company's foothold in the region in response to the growing demand for their latest flagship solution, FCS1, which has seen a surge in recent months. 3 January 2024 Source: John Towner FCS Solutions, global leading provider of hospitality technology, has unveiled its strategic expansion across Europe, marked by the establishment of two new offices.

— By Peter Moore - CEO at Lolly 29 December 2023 When he looks back on 2023, Peter Moore, CEO and founder of software specialist, Lolly, comments: This time last year, Isaid that the adoption of AI would accelerate massively in the hospitality sector. Look where we are today (only 12 months on), and ChatGPT, which was then unknown, has now become omnipresent. The news is filled with headlines such as ‘AI will end work’.

— By Are Morch - Digital Transformation Coach for Hotels 29 December 2023 Photo: Are Morch, Digital Transformation Coach Hotels often lag in implementing Digital Transformation and AI due to a combination of factors. Key among these is the perception of high costs and complexity, which can be daunting, especially for smaller establishments.

— By Larry Mogelonsky - Partner at Hotel Mogel Consulting Ltd. and Adam Mogelonsky - Partner at Hotel Mogel Consulting Ltd. 28 December 2023 Adam Mogelonsky Larry Mogelonsky As consultants who are often brought on by hotel owners to represent their interests as asset managers, one of the first tasks we undertake to familiarize ourselves with the brand or property is to peruse the reviews and other feedback data.

— By Kammelh Kishorre - Founder & Managing Director, RedSKY Hospitality 28 December 2023 The scarcity of skilled Revenue Managers in the flourishing hotel industry is indeed a puzzle worth dissecting. Despite a forecasted 10.63% growth in overall demand, the industry grapples with a shortage of adept individuals capable of steering revenue optimization amid this surge.

— By Thibault Catala - Founder and Managing Director of Catala Consulting 27 December 2023 In the hospitality industry, hoteliers are constantly seeking innovative strategies to enhance guest satisfaction, optimize operations, and boost revenue. As we step into 2024, one transformative approach stands out: adopting a mindset similar to that of scientists.

— By Michael J. Goldrich - Chief Experience Officer, The Hotels Network 27 December 2023 For the past year, generative AI has been everywhere, but is it all hype? I set out to explore this question with HSMAI Marketing Advisory Board at a recent meeting. There were mixed opinions in the room, highlighting both the potential and the challenges of integrating AI into the hospitality sector.

— By Simone Puorto - Founder | CEO | Futurist 22 December 2023 Photo: Travel Singularity The central idea of transhumanism can be summarized in a formula: it is possible and desirable to move from a phase of blind evolution to a conscious one.