CMS Critic
Online/Digital
Founded in 2008, CMS Critic is one of the industry’s most trusted resources for unbiased and timely news, reviews, and guidance about Content Management Systems (CMS), Digital Experience Platforms (DXP), and related digital and cloud technologies. Our experts provide readers across the globe with quality content that clarifies, simplifies, and elevates the conversation about CMS and beyond. Source
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| Scope | International |
|---|---|
| Language | English |
| Country | Canada |
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Recent Articles
Search ArticlesInto the Deep: Brightspot’s Esca Automations Lights Up Agentic Content Workflows
In the deepest parts of the ocean, where sunlight is a myth, it seems impossible that life exists. It’s cold. Murky. The pressure is intense. Certainly not hospitable for humans, but it doesn’t seem friendly for fish, either. And yet, in this pitch-black “midnight zone,” a bevy of aquatic species thrive in the harsh conditions, adapting to the environment in astounding – if not downright magical – ways. Take the anglerfish, one of the more fascinating examples of what flourishes in this hidden realm.
The Critic's Corner Podcast: The Front Line of AI, Agents, and the Future of CX with Dan O’Connell
Listen to the full episode of “The Critic’s Corner” Podcast > Like every category in the thick jungles of enterprise software, customer experience is having an AI moment. The changes have been big. And they're getting even bigger. But this trend isn't new. The CX category has long been a pioneer for tech innovation and disruption. If you've been around long enough (like I have) and engaged with any kind of customer support service, you've witnessed the transformation.
ai12z Takes AI Visibility from Scoreboard to Playbook, Turning AI Search Insights into Action
Highlights ai12z has expanded the capabilities of its AI Visibility Suite The latest release brings together AEO, GEO, and AIO insights Marketers gain deeper knowledge on their referral traffic from AI search tools Teams can measure, diagnose, improve, and validate performance A Consolidated Action Report prioritizes content fixes Agency partners have expanded access for building client solutions For all the dashboards, metrics, and colorful charts I’ve seen in countless demos, AI visibility...
AIRA Arising: Kentico’s AI-Powered Platform Nearly Quadruples Adoption in First Half of 2026
It was just a few months ago that I did a deep dive into Kentico’s bench of specialized AI agents (more appropriately referred to as “teammates”) as they took to the field. It was the first big play for its ambitious AIRA Agentic Marketing Suite. Now, as we roll downhill towards 2027, the company just reported that it has nearly quadrupled adoption of its new AI platform and capabilities – exploding by 292% with monthly active customers increasing by 220%. That’s not all.
Is ‘Schrödinger’s Agent’ dead or alive? Why the AI Black Box is elevating governance and observability
For any science nerd, the whole premise of Schrödinger’s Cat is paradoxical brain candy. If you’re not familiar with this feline thought experiment (and resident social meme), it was first proposed in 1935 by its namesake, Erwin Schrödinger – a Nobel Prize-winning Austrian physicist who hung out with academic riff-raff like Albert Einstein. Schrödinger’s focus was on quantum superposition and the function of waves and particles in non-relativistic quantum mechanics.
The Critic's Corner Podcast: Mike Spenceley Brings a Creative Eye to AI and Its Impact on Content Operations
Listen to the full episode of “The Critic’s Corner” Podcast > AI is now an intrinsic part of content operations, and teams are harnessing it at every level. AI agents are performing tasks across the content supply chain, and executives want more automation everywhere. Meanwhile, regulation and compliance are reshuffling the deck, putting risk front and center. In this new landscape, have the foundations of content really changed – or are they simply more exposed?
Is your AI app ready to ship? A new diagnostic can help validate your vibe coding with confidence
When Andrej Karpathy coined the term “vibe coding” last year, it felt like a joke. Memetic, even. “Embrace the exponentials,” he said in a Tweet heard ‘round the tech world. The co-founder of OpenAI – who famously called English the “hottest new programming language” – evangelized in that post about giving in to the vibes. He said LLMs were getting so good that he could simply talk to Cursor Composer via SuperWhisper and build while barely touching his keyboard.
AI is eating clicks. But is it feeding the funnel?
Every Thanksgiving, my father – our family’s resident storyteller and spinner of fish tales – revisits his 2011 trip to Brazil over a zesty slice of key lime pie. My favorite chapter takes place in the Amazon Basin, where he and an intrepid crew of tourists venture through the densely majestic canopy to Lago da Piranha. This freshwater lake is a hidden gem, but it's also home to the world’s unfriendliest denizens of the deep.
An ‘Invisible Brake’ on AI? New Research Suggests Content Debt is a $4.63 Trillion Liability
Content debt isn’t like other kinds of debt. It’s quiet, sneaky, and compounds exponentially in the shadows – where no one’s the wiser. It often accrues on your website, but it can spread across your organization’s entire content ecosystem like a virus. We’ve known about content debt for a long time, lingering in the dark corners of Google where it can be conveniently ignored.
The Critic's Corner Podcast: Dan Drapeau on How AI Agents are Redefining DXP Expectations
Listen to the full episode of “The Critic’s Corner” Podcast > The web and the tools that power it are in the middle of a major reset. DXPs have evolved from monolithic suites to composable ecosystems and now into AI-driven systems and "Agentic Experience Platforms." So what actually counts as a DXP in 2026? And how should digital teams evaluate these platforms in an AI‑first world?