The Beautiful Mess

There’s a difference between mirrors and mirroring. Over the years I’ve come to see that difference, and I wanted to share how my thinking has shifted. Earlier in my career, I was smitten by the idea that if teams could “just” visualize how they work, embrace transparency, etc., then almost any team could improve. This is similar to the “if we could just talk it out” belief, or the “if we could just hear each other out” (or consider other perspectives, etc. etc.) belief.