📌 THE GIST How you explain a price increase decides whether customers stay, leave, or never notice. New research on 1,454 subscribers found 58% accepted a price increase once the value was explained clearly, while only 7% canceled in frustration. This workflow walks through deciding how much to raise, when to send it, what to say, and how to track whether it worked. How to communicate a price increase to customers starts with the order of information, not the number itself.