DOCUMENT Strategy
VerifiedMagazine
DOCUMENT Strategy is a highly focused media company dedicated to the professional development of executives, directors and managers involved in the core areas of Communications, Enterprise Content Management and Information Management strategies. Our serious editorial mission focuses on the key pillars of every organization—Strategy, Governance, Process and Technology—in order to speak to individual stakeholders within the organization while helping to create a strategic vision across all departments. We are dedicated to looking at the entire communication and information process—from information creation, to document management, to document delivery, to holistic customer experiences, to records management and information governance. Source
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Media Outlet details
| Scope | National, Trade/B2B |
|---|---|
| Language | English |
| Country | United States of America |
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| Frequency | Quarterly |
Recent Articles
Search ArticlesExtending Your Brand Experience Beyond Digital
When people want to learn more about a brand (or simply make a purchase), they are creating a brand experience. They use their physical senses and engage across multiple touchpoints to interact with a company, evaluate the quality of its products and services, and ultimately decide whether the brand is trustworthy. Every interaction, whether in-person, online, or through marketing communications, shapes perceptions and influences purchasing decisions.
Digital Outreach Gets More Patients to Take Action
Ascension has developed and scaled a digital outreach campaign that thousands of patients have opted into, prompting them to schedule annual wellness visits. The program and its practical applications are featured in a new case study published in NEJM Catalyst Innovations in Care Delivery.
Connecting Health Plan Operations to Better Member Communications
NASCO announced a strategic partnership with Doxim®, a leader in customer communications management (CCM) and engagement technology for highly regulated markets. The collaboration brings together NASCO’s deep health plan administration expertise with Doxim’s omnichannel communications capabilities to help health plans modernize operations and deliver more seamless, personalized experiences for all healthcare stakeholders.
When Communications Become the Operating Layer
A customer communication is rarely just a document. It is a claim being paid, a benefit being explained, a disclosure that has to be exactly right. It is the moment a person decides whether the organization on the other end can be trusted. Yet for decades, those moments were produced on a batch model: compile a list, generate documents, send them on a schedule built around operational convenience. The cadence served the sender, not the recipient. That model is breaking down.
Smarter Print Workflows Take the Floor
Solimar Systems will exhibit at PRINTING United Expo 2026 from September 23 to 25 at the Las Vegas Convention Center. Co-located with partner RISO at booth N6121, Solimar will demonstrate how its Chemistry™ Platform eliminates manual steps throughout the production lifecycle, from file onboarding to print, mail, and electronic delivery. Presses operate at rated speed.
The Shift Toward Centralized Communication Management
How might highly regulated organizations maintain a competitive edge while balancing rising customer expectations with strict adherence to regulatory requirements? It’s an age-old challenge for financial institutions. Customers want speed, personalization, and experiences that feel new and interesting. But banks are often firing on all cylinders, fielding customer inquiries while ensuring they’re following internal procedures and mitigating risk events.
Capturing an Untapped Market
There is a conversation happening in boardrooms and compliance offices across financial services, insurance, healthcare and utilities that tends to start with regulation and end with obligation. Organizations ask how they meet accessibility requirements for their customer communications and how they avoid the risk of falling short. That framing is understandable, but it is also limiting. Accessibility in customer communications should be more than a compliance checkbox.
Docufree Climbs 743 Spots on the 2026 Inc. 5000 List
Docufree announced it has been ranked No. 1624 on the 2026 Inc. 5000 list, the annual list of the fastest-growing private companies in America. The list is the most prestigious ranking of the nation’s most successful independent and entrepreneurial businesses, recognizing companies that have achieved remarkable growth while driving innovation, creating jobs, and shaping the future of the economy. Past honorees include companies such as Microsoft, Meta, Chobani, Oracle, and Patagonia.
Central Alabama Water Selects Doxim to Enhance the Customer Payment Experience
Doxim announced that Central Alabama Water, the largest water utility in the state, has selected Doxim’s customer payment solution and portal. It will unify with Doxim's CCM solution already in place at the utility to offer greater flexibility to its customers through expanded payment access. Central Alabama Water provides residents in five counties with safe and reliable drinking water.
Sixfold's AI Report Tackles the Governance Questions Agentic Underwriting AI Raises
2026 has been a volatile year for AI regulation. The EU pushed its AI Act's high-risk requirements from August 2026 to December 2027, and Colorado repealed and replaced its AI Act before it took effect. Sixfold's position is to create stability: the questions that matter should hold up across jurisdictions and over time, rather than chasing each new law. “A new regulation rarely means starting over for us.