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Meet Krew, a platform where Docusign engineers can build an AI teammate wired into the company’s own tools, able to do whatever repetitive task engineers throw at it. One watches for a flagged PR, another chases down an overnight bug, another checks a feature flag rollout, and each hands off to a person before anything ships. We've built more than 220 Krewmates and they're already saving thousands of engineering hours.

Abhishek Chaturvedi opens in a new tab, Senior Principal Engineer, and Nabeel Shahzad, opens in a new tab Director of Engineering, also contributed to this blog. Every morning, an agent scans Docusign's error logs looking for patterns before our engineers wake up. Another checks every new feature flag rollout for the right environment and test coverage.

Meet the Engineer is a recurring series on the Docusign Engineering blog where we sit down with the people building our platform. The clearest way to understand what it's actually like to work here is hearing our engineers talk about the problems they're solving and how they think. What are you working on right now, and what's the hardest part of it? I’m currently working on the evaluation of Docusign chat agents.

You encounter contracts more often than you might realize. Accepting a job offer, signing a lease, hiring a contractor, or agreeing to an app’s terms can all create contractual relationships. These agreements help people and businesses understand what they’ve promised, what they’ll receive, and what may happen if either party doesn’t follow through. Learning how contracts work can help you make informed decisions, prevent misunderstandings, and manage your responsibilities properly.

Government agencies are rapidly exploring artificial intelligence to improve productivity, automate workflows, and streamline operations. Across the public sector, AI is helping employees analyze information more quickly, reduce administrative work, and support better decision-making. As AI begins taking on more autonomous responsibilities, agencies must also have confidence in how those systems operate.

Most contract breaches don't come out of nowhere. They build slowly, through a deadline nobody flagged, a term that meant two different things to two different parties, or a change that was agreed to verbally but never written down. By the time a breach of contract is obvious, the more useful question has usually already passed: could this have been caught earlier?

AI-powered agreement technology is transforming commercial legal workflows by automating contract reviews, resolving routine inquiries, and streamlining post-signature obligation management. By using AI to handle low-stakes tasks, in-house legal teams can focus on complex strategic decision-making while mitigating operational risks.

Commercial contracting is going through a seismic shift, with AI at the center. To commercial legal teams, it means a new way of approaching their work. Historically, legal’s part in the agreement cycle was seen as uniquely human: reasoning, analysis, comparisons of laws to terms. That work included strategic, complex, client-facing judgments, but it was also frequently accompanied by tedious, low-skill contracting tasks that trapped valuable lawyer time.

From static documents to strategic assets Experian helps millions of consumers, small businesses, and enterprises in more than 30 countries manage credit, prevent fraud, and build stronger business relationships. Some customers have worked with Experian for decades. Their contracts hold a wealth of information: renewal dates, notice periods, legacy terms, and years of business growth.

Small businesses close deals, sign leases, and manage vendors just like larger companies, but they don't always have a legal or operations team dedicated to the paperwork behind it. Today, Docusign extends its partnership with Anthropic: the Docusign connector is part of Anthropic's Claude for Small Business re-launch, which adds 43 new workflows and 27 new integrations that help small business owners with efficiency.