DXC Technology

The Enterprise Transformation project: From fragmented systems to one source of truth ContiTech is a global industrial leader manufacturing smart solutions across 40 countries. Over 15 years of aggressive acquisitions positioned the company as an industry champion. However, rapid growth led to a fragmented IT landscape, with more than 13 different ERP systems operating independently and no unified data foundation to drive decision-making.

Secure. Resilient. Governed. Only then can AI deliver at scale. AI changes how your business runs when it works reliably across functions and environments, not when it succeeds in one area. Scaling what works means managing models and vendors, controlling costs, and keeping data where it needs to stay. The answer isn’t to skip pilots; it’s to know when to stop, what to scale and how to put production-grade AI into the flow of work while keeping it secure, governed and resilient.

But having data wasn’t the issue — using it effectively was. Jobs ran late, extraction processes took too long, and teams often struggled to locate the information they needed, sometimes uncertain whether it even existed. With data quality inconsistently applied, confidence in the numbers began to erode. Decision-making slowed, and the traditional waterfall delivery model made change difficult. The landscape had become slow, opaque and increasingly hard to manage.

DXC Workplace Services helps organizations improve employee productivity and experience without adding new tools or operational complexity. • The offering combines DXC's deep domain expertise with agentic AI capabilities to anticipate employee technology needs, reducing productivity disruptions, and accelerating issue resolution.

As employee expectations rise and organizations seek greater efficiency, intuitive self-service has become critical to delivering a modern digital workplace. DXC helped a leading Australian railway operator transform its ServiceNow portal into a streamlined, enterprise-wide self-service platform.