Don’t Put Your Customer Experience in Jeopardy! Learn About Blended AI Join Genesys and Forrester to learn how connecting AI with the human touch takes customer experience to a new level! Global Webinar: October 25 @ 11AM PT / 2PM ET. Register Now. A group of Russian companies called the "Western European Financial Union," or ZEFS, on Friday dismantled a 6-foot, 6-inch tribute to Steve Jobs after Apple CEO Tim Cook publicly acknowledged he's gay.